WHAT DOES ZERO CONTACT INVENTORY SERVICE MEAN?
It’s your assurance that TakeStock is putting safety first. Yours and ours. It begins when you call TakeStock to schedule service. Our customer service representative will inquire about your specific inventory need, then they’ll also ask if anyone in your home has been sick with virus symptoms. They’ll ask if you have any special requests for when our technicians arrive. For instance, if you’d rather they enter through the garage instead of the front door, just pass along your special instructions and we will carry them out.
When our inventory specialists arrive at your home, they’ll follow CDC guidelines, which includes maintaining at least 6-feet of distance between you and them. We ask that you do the same.
PERSONAL PROTECTIVE EQUIPMENT (PPE)
Our inventory specialists will also wear appropriate personal protective equipment, which may vary by location and could depend on the situation. Here’s what to expect:
- Disposable gloves, latex or nitrile. We will wear them while working and put on a fresh set before handling your paperwork.
- Shoe covers, so we don’t carry in germs, track mud, or stain your carpeting.
- Face masks. The type may vary by location and availability. As you probably know, face masks of all kinds are in short supply and are even being rationed in some areas. Please know that we’re doing everything possible to equip all TakeStock inventory specialists with all the PPE they need to be safe, but it will likely vary by location. This means your inventory specialists might wear a paper surgical style mask, a cloth surgical mask, an N-95 mask, a dust mask, plastic face shield or even a bandana.
Our inventory specialists wash hands frequently with soap and water for at least 20 seconds. They’re also using hand sanitizer as needed. Additionally, they’ll disinfect touchpoints before, during and after jobs, including vehicle steering wheels and door handles, photography equipment and any items they may have handled in your home. You can depend on TakeStock’s Zero-Contact Service commitment to customers and employees. If you see ways we can improve, please let us know. We want to be your trusted partner.